MTN Denies Allegations Of Data Theft: CEO Speaks Out

MTN Ghana CEO Responds to Claims of Data Theft

Let’s get this straight: The CEO of MTN Ghana, Stephen Blewett, is not holding back when it comes to allegations of data theft. In a recent statement, Blewett outright denied the claims, saying that these accusations aren’t just baseless—they’re something he’s been dealing with his entire career in telecommunications. As reported by MyJoyOnline, a prominent Ghanaian news outlet, Blewett emphasized that this issue has followed him from market to market, and it’s time to set the record straight.

Similar Concerns Emerge in Nigeria

Now, before we dive into Blewett’s response, it’s worth noting that this isn’t just a Ghanaian issue. In Nigeria, where MTN reigns as the largest telecom provider with over 80 million subscribers, customers are crying foul over their data disappearing faster than they can say "streaming." The Nigerian Communications Commission (NCC) and the Federal Competition and Consumer Protection Commission (FCCPC) have been flooded with emails and messages from disgruntled users demanding answers. These subscribers are convinced that their data allowances are being siphoned away unfairly, and they want action.

MTN’s Stance: No Theft, Just Technology

But here’s the thing—MTN isn’t backing down. According to reports from Naija News, the telecom giant insists that the rapid depletion of data isn’t due to theft but rather advancements in technology. The shift from 3G and 4G networks to 5G, coupled with the growing popularity of video streaming services, is causing users to burn through their data at unprecedented rates. In a press conference held at MTN House in Accra, Blewett took the opportunity to address the elephant in the room: the perception that data loss is intentional.

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“I’ve been in this business for years, and I’ve heard ‘You’re stealing my data’ everywhere I’ve worked—not just at MTN,” Blewett said, reflecting on his extensive experience in the industry. He went on to swear an oath, saying, “I swear to God as my witness: we have no reason to steal your data.”

Why Would MTN Steal Data Anyway?

Blewett made a compelling argument: there’s no financial incentive for MTN to engage in such practices. In fact, he pointed out that his bonus is tied directly to declared revenue. “If I steal data, I can’t report it—I’d lose my bonus,” he explained. It’s a pretty straightforward point: if MTN were to engage in data theft, it wouldn’t be able to report those gains, and that would hurt its bottom line.

Instead, Blewett attributes the rapid data consumption to the advancements in network technology. “A better network speeds up data use,” he stressed. “YouTube switches to higher resolution on stronger signals—it’s like Pac-Man eating your data. We don’t control that.” Blewett’s analogy paints a vivid picture of how modern technology can lead to faster data usage without any foul play involved.

Building Trust Through Transparency

To further reassure customers, Blewett highlighted MTN’s commitment to transparency. “We’re independently audited—billing errors would fail our financials,” he stated. He also emphasized the presence of an internal revenue assurance team that constantly monitors for discrepancies, ensuring compliance and accuracy. “We don’t want revenue leaks or incorrect billing,” Blewett said, underscoring MTN’s dedication to maintaining trust with its customers.

So, there you have it. While the debate over data theft continues, MTN is standing firm, attributing the issue to technological advancements rather than malicious intent. For now, it seems the onus is on users to adapt to the changing digital landscape—and maybe cut back on those high-definition streams.